Following the Scottish Government’s announcement on 18th November regarding the new Tier 4 restrictions, which comes into effect in a number of council areas on the 20th November, I would like to advise you on the steps Lookers and Taggarts are taking to fully support the latest government measures.
Our dealerships will remain fully open until Friday 20th November.
In accordance with the Government guidelines from 20th November our Service departments will remain open for appointment only Servicing, MOT and repairs, fully supported by our Bodyshop and Parts departments. If you have a current service booking there is no need to cancel. If you are concerned about your vehicle for any reason our teams will be on hand to assist via telephone, email or livechat.
We want to reassure you that we will continue to follow the Lookers Safety system
Our sales showrooms will be closed to the public. However, the Government is allowing non-essential retailers to operate click and collect services so we will be able to continue to handover vehicles throughout November. We will also be able to transact and fulfil any of your needs in our outdoor forecourts, this includes continuing to offer our unaccompanied test drive service in your chosen vehicle.
Our sales teams will continue to take enquiries for both new and used vehicles via telephone, email or livechat. Or you can browse our Click & Drive online sales experience which allows you to search, value your part-exchange, apply for finance and buy a used vehicle online from the comfort of your home.
Whether you liaise directly with our sales team or purchase via Click & Drive, once everything is complete, you’ll receive a handover video for your new vehicle and our sales team will arrange a collection appointment. Rest assured, vehicle handovers will take place in a COVID safe area to ensure both colleague and customer safety.
I am confident that our colleagues will be on hand to support you with any sales and aftersales enquiries you may have. I would like to thank you for your continued support and for working with us to ensure our businesses are a safe place for you to visit and our loyal colleagues to work.