Lookers Safe System
From 19th of July, in England, many of our existing control measures will no longer be legal requirements. Our main priority continues to be our customers and our colleagues safety, which is why we have decided to keep all key protection measures in place until further notice:
Continuing to operate unaccompanied test drives
Keeping in place sneeze screens
Practicing good hand hygiene, in particular, hand washing and using hand sanitiser and social distancing where possible
Frequently cleaning of used touchpoints
Continuing to elbow bump, not shaking hands
Adherence to our Safe System
We have stringent safety measures in place for click and collect, and are also open for a comprehensive range of aftersales services by appointment only.
You can also shop 24/7 from the comfort of your home, with Click & Drive.
You’ll find a warm non-contact greeting as you enter the dealership and your visit is made as easy and safe as possible by following our new colour coding for sales and aftersales appointments. Face coverings are now mandatory by law in retail outlets across the UK. We kindly ask that all customers visiting our showrooms wear a face covering* and we’re happy to provide one for you to wear during your visit.
*Excluding those that are exempt – you can find more information here
Please read the signs at the door and follow the blue arrows for service, green arrows for sales and the yellow arrows for parts. This will ensure a safe social distance for everyone.
Please remember to stay at least two metres away from other people.
You’ll find hand sanitising products at several points around the dealerships and our people will prompt you to sanitise when necessary. Be reassured that we have also introduced a ‘safe system’ of stringent hygiene protocols and enhanced cleaning procedures throughout all our premises.
Our people have been issued with the appropriate PPE, including gloves and masks to use where necessary.
When you collect the keys for your newly purchased car it will be fitted with steering wheel and gear knob covers.
As an optional extra for ultimate peace of mind we also offer GardX KleenAir antibacterial deep cleaning at an additional cost of £39.99.
GardX KleenAir is an anti-bacterial air conditioning deep cleaning process, that effectively kills 99.9% of germs and bacteria in your vehicle.
The KleenAir machine is a ‘superfine mist decontamination device’ that safely disperses a fine anti-bacterial mist inside your vehicle, deeply penetrating into all areas of the ventilation system and into the carpets, seats and headlining, killing 99.9% of germs and bacteria and proven active against Severe Acute Respiratory Syndrome, Coronavirus & Influenza.
We look forward to seeing you again soon, until then, stay safe and please stay home if you have any symptoms.
Together we will get through this.